Shipping and Delivery
Thank you for choosing Ayur Sparshfor your shopping needs. Please review our Shipping and Delivery Information to understand our processes and policies.
Delivery Areas:
We currently deliver to locations within India. Please note that delivery may be restricted to certain areas due to logistical constraints.
Shipping Charges:
Shipping charges may vary based on your location, the weight of the items, and the shipping method chosen. Shipping charges will be displayed during the checkout process.
Delivery Timeframes:
– Standard Delivery: Expected delivery minimum 4 to maximum 7 business days from the date of order confirmation.
– Express Delivery: Faster delivery option available for select products.
Order Processing:
– Orders are usually processed within 3 business days from the date of order confirmation.
– Delivery times may vary based on the destination and the availability of the products.
Tracking Your Order:
– Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
– You can track your order’s status by entering the tracking number on our website or through our chosen courier partner’s website.
Delivery Attempts:
– Our courier partners will make multiple delivery attempts.
– If you are unavailable to receive the package, the courier company may leave a note for further instructions.
Delivery Delays:
– While we strive to deliver within the estimated timeframes, unforeseen circumstances like weather, holidays, or other factors may cause delays.
– In case of significant delays, we will keep you informed via email or phone.
Incomplete/Incorrect Addresses:
– Please ensure you provide accurate and complete delivery addresses during checkout.
– We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Non-Delivery Situations:
– In rare cases of non-delivery or lost packages, please contact our customer support team.
– We will initiate an investigation with our courier partner and work to resolve the issue promptly.
Damaged Packages:
– If you receive a damaged package, please do not accept it.
– Contact our customer support team immediately for assistance.